Last updated: [12/2025]
Muzi, Inc. (“we,” “our,” or “us”) operates the Muzi application available on Roku devices (“the App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App.
1. Information We Collect
1.1. Information Provided by Roku
When you install or use the App, Roku may provide us with certain non-personal data, such as:
- Device type/model
- Roku device identifier (anonymized)
- General region or locale settings
- App installation and usage metrics
- This information cannot identify you personally.
1.2. Information You Provide Directly
If the App includes features such as account creation, newsletters, or contact forms, we may collect:
- Name
- Email address
- Profile information
- Any information you choose to submit
1.3. Automatically Collected Data
The App may collect limited usage data such as:
- Screens viewed
- Navigation behavior
- Streaming or content interaction metrics
- Crash logs or performance data
- This data is aggregated and used for app improvement.
2. How We Use Your Information
- We may use collected information to:
- Improve functionality and performance of the App
- Personalize or optimize user experience
- Maintain security and prevent fraud
- Analyze app usage and trends
- Provide customer support
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
We may share non-personal or aggregated information with:
- Analytics providers
- Roku as part of standard usage reporting
- Service providers assisting in app functionality
- We may also disclose information if required by:
- Law, legal process, or court order
- Requests from government or regulatory authorities
- Protection of our legal rights, users, or the public
4. Third-Party Services
If the App includes third-party integrations (e.g., streaming hosts, analytics tools, ad services), those services may collect information under their own privacy policies.
Muzi, Inc. is not responsible for the practices of third-party services.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your data.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe we have collected inappropriate information, please contact us so we may delete it.
7. Your Privacy Rights
Depending on your region, you may have rights to:
- Access the information we have about you
- Request correction or deletion
- Opt out of certain data collection practices
To submit a request, please contact us using the information below.
8. Data Retention
We retain collected data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent revision. Continued use of the App after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:
Muzi, Inc.
Email: info@livemuzi.com
Website: https://livemuzi.com/