FAQ

Last updated: [2/2026]

 

WHAT IS MUZI?

Muzi is a smart phone app used to link individual live streams into a single event. It can be used for both public and private events, such as: concerts, amateur sports, weddings, conferences, festivals, cinciñeras, parties, current events, etc.

Live streamers film their content via Muzi, and it links to other streamers at the same event (via the event panel), so that viewers at home, can view all the streamed content from that event. 

Viewers can cast the event to their television, and their phone becomes a remote for switching (aka our LiveSwitch™) from live content to live content for that event, as if switching channels.

The app is ideal for bands trying to get their live content out there, and small venues (event managers, talent managers) who wish to have a DIY version of event streaming. It can also be used for private events, if the content meets the content regulations as set forth in Muzi’s Terms & Conditions.

Streamers and viewers are the main two type of subscribers. Either type of subscriber can cast the live content they are viewing to their Facebook page, via Facebook live, to share the content with their friends or page members, for example, a band can share the content with their fanbase on their social media accounts. 

Both bands, and venues, and their fans can add their live stream contributions to the event, making it the first interactive event app. Anyone at the event can add their stream, and anyone at home can view all the streaming options, giving the viewer a 360° view of the event.

Muzi’s main mission is support musical acts, and other live artists, the streaming of their content, and have a place their fans can peruse their live content.

To try Muzi for free during the Beta version testing phase on your iPhone, download the TestFlight App, and send an email to: info@livemuzi.com, with the subject line “Testing Muzi App,” or visit: https://testflight.apple.com/join/VWM9Rejf download the TestFlight App and install Muzi from there.

BETA TESTING: DURING THE APP TESTING PHASE, HOW DO YOU USE THE MUZI APP ON YOUR iPHONE TO STREAM?

  1. Visit: https://testflight.apple.com/join/VWM9Rejf download the TestFlight App and install Muzi from there, or find the TestFlight App in AppStore and download it to your Apple device. 
  2. Send an email to: info@livemuzi.com with the subject line “Test Muzi App”.
  3. Within 48 hours you will receive an invite to access Muzi on Test Flight.
  4. Open the App and follow instructions below:
  5. Create an account
  6. Complete your Muzi Profile
  7. Create an Event on the Event panel, if you are starting a unique event. 
  8. Fill in the details of the event, be careful to check spelling as this cannot be changed later. 
  9. Event Name (Band Name or Event Name, i.e. “Carol and Steve’s Wedding”.
  10. Location: City and State
  11. Click Create Event
  12. In your iPhone settings, under “Display and Brightness”, turn off “Auto-lock”. This is prevent the screen from timing out during a live stream.
  13. Also, in settings, go to “Camera” settings, and change your “Record Sound” to “Stereo”.
  14. To start a live stream, click the video camera icon, then click “+” to add a new livestream. 
  15. Name your view, for example: “John’s View”, “Front table”, “Upper left balcony”, “Keyboard”, or “Stage Right”, etc. 
  16. Add additional optional details as you prefer.
  17. Manually locate the event by scrolling events you wish to add your stream to. Click on the thumbnail of the event you choose. This cannot be undone, so make sure it’s the correct event.
  18. Click Start Stream, and choose your orientation (Landscape or Portrait). We recommend Landscape for optimal viewing later on a TV, for instance. 
  19. “X” out to the camera settings, after no changes need to be made in your camera settings. Recommend you keep it the same setting, and “X” this box out.
  20.  Click Begin click “Start Camera Preview”.
  21. Hit the Red circle record button and Start streaming.
  22. You are LIVE. Confirm by seeing “live” in upper left corner of the stream. The stream will continue as long as you don’t turn off the stream. 
  23. To end stream, click the red square and then click “End Stream” or “Pause Stream.”
  24. Stream as long as you wish, for up to 5 hours at a time.
  25. For future use of the Muzi App, you no longer need to go through the TestFlight App, you will be able to go directly to the Muzi App on your phone. If you receive notification via email of an app update, you will need to go through the TestFlight App to do the update. * This is only during the TESTING PHASE of the app.

BETA TESTING VIEWING: HOW DO YOU USE THE MUZI APP ON YOUR PHONE TO VIEW THE PUBLIC EVENT CONTENT?

  1. Right now, all we have is public content. Private events will be added in the future.
  2. Follow directions to obtain the Muzi App during the testing phase above in Steps 1-6. 
  3. Navigate to the Events tab
  4. Scroll down to see all public events
  5. Click on the event you wish to see.
  6. Watch the content you choose, by clicking on the thumbnail of the view.
  7. You can watching it there on your device directly.
  8. To cast it to your television, click the little rectangle casting icon to cast to your device. 
  9. Choose a device that Muzi has found, and cast; or connect with Airplay, or Roku. Some devices will show up automatically, then click and choose the device you wish to watch it on. [You may need to setup AirPlay on your device if you don’t have it already.]
  10. When event is showing on your TV or device, your phone now acts as the remote, LiveSwitch (TM) technology. Click on other streams showing for that event, and you can control the view of the event you wish to watch. Click back and forth as many times as you like, for your viewing pleasure.

SHARING YOUR LIVE STREAM TO FACEBOOK

If you wish to share your stream on Facebook, first you will need to setup Facebook to connect to Muzi. 

  1. “+” to start a stream
  2. Fill in the details of your stream: location etc.
  3. Click “Start Stream
  4. Under “Share your Stream” hit “Connect to Facebook”
  5. Click “Continue”
  6. Log into Facebook
  7. Open up Facebook Settings
  8. Scroll down to Business Integrations [under Profile>Settings>Settings & Privacy>Scroll down to “Business Integrations”],
  9. Add Muzi and give permissions (consider your privacy settings here). Consider sharing visibility to Public.
  10. Click “Save”.
  11. Navigate back to Muzi (upper left corner). 
  12. X out of that window
  13. Click “Start Stream” and
  14. Click “share icon” upper right)
  15. Click “Share Stream” and you are sharing Live to Facebook

The share will automatically stop when you pause or stop your stream.

AFTER TESTING PHASE: HOW DO YOU USE THE MUZI APP ON YOUR PHONE TO STREAM?

  1. Find the Muzi App in AppStore  for iOS, or Google Play for Android.
  2. Download the proper app for your device.
  3. Create an account
  4. Complete your Muzi Profile
  5. To start a live stream, click “+” to add a new livestream
  6. Connect to an existing Event.
  7. Start filming
  8. Share to your FB, or Instagram page to share and also so your stream will be saved.
  9. Stream as long as you wish, for up to 5 hours at a time

HOW DO I SAVE MY CONTENT?

Your content will be automatically saved in the app for a period of 30 days. If you have streamed your content to Facebook, Facebook also saves streams for up to 30 days. You will need to share your stream to Facebook or Instagram to save your content there. You will need to download it from there to save it to your device, before it is automatically deleted.

In a future version of Muzi, will be able to add storage to your Plan, as in-app purchase, or download your content directly from the App..

HOW DO YOU USE THE MUZI APP ON YOUR PHONE TO VIEW THE EVENT CONTENT?

  1. Find the Muzi App in AppStore  for iOS, or Google Play for Android.
  2. Download the proper app for your device.
  3. Create an account
  4. Complete your Muzi Profile
  5. Navigate to the Events tab
  6. Scroll down to see all public events
  7. Click on the event you wish to see
  8. Watch the content you chose.
  9. To cast it to your television, click the little rectangle casting icon to cast to your device.
  10. Choose a device that Muzi has found, and cast; or connect with Airplay, or Roku. Some devices will show up automatically, then click and choose the device you wish to watch it on. [You may need to setup AirPlay on your device if you don’t have it already.]
  11. When event is showing on your TV or device, your phone now acts as the remote, LiveSwitch (TM) technology. Click on other streams showing for that event, and you can control the view of the event you wish to watch. Click back and forth as many times as you like, for your viewing pleasure.

HOW DO I VIEW IT AT HOME?

  1. Watch on your cell phone, iPad, computer, or cast it to your TV, via the small recangle casting icon.

HOW DO I VIEW IT ON APPLE TV?

  1. Make sure your TV can be found, by enabling BlueTooth
  2. Ensure you have AirPlay set up on your Apple TV, and it should show on the devide list when you try to cast.

HOW DO I VIEW IT ON AN AIRPLAY DEVICE?

  1. Same as above (for Apple TV)

HOW DO I VIEW IT ON ROKU?

For Roku, find the Muzi Receiver in Roku App Store, and download it. Follow the initial viewer instructions as above.

HOW DO YOU USE THE MUZI APP ON YOUR PHONE TO VIEW PRIVATE EVENT CONTENT?

  1. Find the Muzi App in AppStore  for iOS, or Google Play for Android.
  2. Download the proper app for your device.
  3. Create an account
  4. Complete your Muzi Profile
  5. Navigate to the Private Events tab
  6. Scroll down to see all Private Events
  7. Click on the event you wish to see
  8. Enter the password you have been given by your host. Note: you cannot see private events without a passcode.
  9. Watch the content you chose.
  10. To cast it to your television, click the little rectangle casting icon to cast to your device.
  11. Choose a device that Muzi has found, and cast; or connect with Airplay, or Roku. Some devices will show up automatically, then click and choose the device you wish to watch it on. [You may need to setup AirPlay on your device if you don’t have it already.]
  12. When event is showing on your device, your phone now acts as the remote using our proprietary LiveSwitch (TM) technology. Click on other streams showing for that event, and you can control the view of the event you wish to watch. Click back and forth as many times as you like, for your viewing pleasure.

Support & Troubleshooting

EDITING EVENT DETAILS

  • Go to your profile page
  • Scroll down to “Edit your created events”
  • Scroll down to the event you wish to edit
  • Edit details: change image, fix type-os, edit event information
  • Scroll to bottom and click “Update Event”.

EDITING STREAM DETAILS

  • Go to your profile page
  • Scroll down to “Edit Your Created Streams”
  • Scroll down to the stream you wish to edit
  • Edit details: change image, fix type-os, edit stream information
  • Scroll to bottom and click “Update Stream”.

Please note, you can only edit your own events and streams, not one you didn’t create.

CASTING TO YOUR DEVICE

  • Click on the Event you wish to watch on your device
  • Click the small casting icon (a rectangle with small lines)
  • Choose from the devices shown: Google Chromecast, Apply AirPlay, or Roku TV. Please note you will need to have AirPlay and Roku setup previously to be able to use these. Look above at other details needed for Roku and Apple Play
  • The casting icon will fill with green, when it’s casting. Make sure your device is on and ready to receive the casting signal.
  • To stop casting, hit the casting icon again, and press the ‘Cancel Casting” button.

Contact

Have questions, ideas, or feedback? Email us!

We’d love to hear from you.

If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:

Muzi, Inc.,
Email: cat@livemuzi.com
Website: www.livemuzi.com